What are you looking for?
We may collect the following information:
For the exhaustive list of cookies we collect see the List of cookies we collect section.
We collect personal information directly from you unless it is impractical to do so.
We do this in the following ways:
There are also certain situations in which we may collect personal information about you from someone else. For example we may collect information from third parties including public sources, our related companies, your organisation, your representatives and information service providers.
We only collect personal information that is reasonably necessary for a legitimate purpose of carrying out our business activities.
We collect and use your information to operate this website and to provide you with a better service, and in particular for the following reasons:
We may also use the information to:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online
We will at all times take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Where personal information is held by us (or on our behalf) in electronic or physical form, we will take all reasonable steps to ensure that such information is secure including by means of firewalls and password access.
When you access our website we may use a feature of your browser called a “Cookie”.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
Disclosure of your personal information will only be made in circumstances where:
If you wish to access, verify, correct or update any of your personal information collected by us, please contact our Privacy Officer by writing to 5 Anzed Court, Mulgrave, Victoria, 3170, or email us at firstname.lastname@example.org.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact our Privacy Officer by writing to 5 Anzed Court, Mulgrave, Victoria, 3170, or emailingl us at email@example.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We will at all times endeavour to assist you in respect of any queries you may have in relation to your personal information, however we reserve the right to refuse access to such information where permitted to do so by the National Privacy Principles.
Once the Privacy Officer receives a complaint, the Privacy Officer will investigate the alleged breach. The investigator will endeavour to determine the nature of the breach and how it may have occurred. It may be necessary to contact you during the investigation to seek clarification. If a breach is found, the investigator will advise management so that systems can be put in place to ensure that no further breaches occur. We will endeavour to resolve any investigations within a reasonable time and will contact you with the outcome of the investigation.
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to our Privacy Officer at 5 Anzed Court, Mulgrave, Victoria, 3170, or emailing us at firstname.lastname@example.org.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||Your sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|POLL T||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|